Measuring Success

Question: What do 63 percent of LSW members have in common?

Answer: A poor LASIK outcome that their surgeon calls a success.

One of the most telling issues that LASIK Surgery Watch has identified is the disconnect between what the LASIK industry sees as a success and what a patient experiences.

For many LASIK surgeons, if the surgery goes as planned, it is considered a success. Nevermind that the patient is left with debilitating visual distortions and/or dry eye syndrome. This is not only possible, it happens again and again. How often? It is difficult to judge the extent of the problem because the LASIK industry does not track patients with complications such as visual distortions and dry eye. How is it possible that LASIK surgeons take credit for their successes but refuse to take ownership of their failures? We call this phenomenon The Blind Spot.